PRIVACY POLICY

Effective Date: August 26, 2026

Last Updated: August 26, 2026

Manoah Consulting LLC, doing business as Manoah Risk Advisors and through other business divisions or service offerings operated by Manoah Consulting LLC ("Manoah Consulting," "we," "us," or "our"), respects your privacy and is committed to responsibly handling personal information.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.manoahconsulting.com and other webpages, forms, landing pages, scheduling pages, quote tools, or digital services that link to this Privacy Policy (collectively, the "Services").

It also explains certain choices you may have regarding your information.

By using our Services or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with us and the products or services you request.

Information You Provide Directly

We may collect information you voluntarily provide, including:

• First and last name

• Email address

• Telephone number

• Mailing or business address

• City, state, and ZIP code

• Business or organization name

• Job title or professional role

• Information submitted through contact, consultation, assessment, quote, registration, or lead forms

• Appointment and scheduling information

• Communications and correspondence with us

• Information about products or services in which you express an interest

• Insurance-related information necessary to provide requested insurance services

• Other information you voluntarily provide

Insurance-Related Information

When you request an insurance quote, coverage review, application, risk assessment, or other insurance-related service, we may collect additional information reasonably necessary to provide the requested service.

Depending on the type of insurance requested, this information may include:

• Date of birth

• Household information

• Property information

• Vehicle and driver information

• Existing or prior insurance information

• Claims or loss history

• Business ownership and operational information

• Employee or workforce information

• Coverage preferences

• Beneficiary or dependent information

• Financial or underwriting information when required

• Other information required by an insurer, insurance intermediary, or underwriting process

Some insurance transactions may require sensitive personal information. When such information is required, we seek to collect and transmit it through appropriate insurance, carrier, or secure technology systems rather than through ordinary website contact forms or unsecured email.

Information Collected Automatically

When you use our website, we and our service providers may automatically collect information including:

• Internet Protocol ("IP") address

• Browser type and version

• Device type

• Operating system

• Approximate geographic location

• Pages viewed

• Referral source

• Date and time of visits

• Time spent on pages

• Links, advertisements, or features selected

• Website interactions

• Device or online identifiers

• Advertising and conversion information

• Other technical, diagnostic, or usage information

2. Cookies, Pixels, and Similar Technologies

We and our service providers use cookies, pixels, tags, scripts, web beacons, local storage, and similar technologies.

These technologies may be used to:

• Operate and secure our website

• Remember user preferences

• Understand how visitors use our website

• Measure website traffic and performance

• Determine how visitors reach our website

• Measure advertising and campaign effectiveness

• Record conversions and inquiries

• Support customer relationship management

• Improve our website and services

• Develop audiences and conduct advertising where permitted

• Prevent fraud and maintain security

Some technologies are necessary for website operation. Others support analytics, advertising, personalization, and marketing.

Browser and device settings may allow you to block, restrict, or delete certain cookies. Disabling cookies may affect the functionality of portions of our Services.

Where required by applicable law, we will provide mechanisms for managing applicable cookie or tracking preferences.

3. Google Analytics 4

We use Google Analytics 4 ("GA4"), provided by Google, to understand website traffic, visitor interactions, referral sources, engagement, and website performance.

Google Analytics may use cookies and other identifiers to collect information about your interactions with our website.

We use information obtained through Google Analytics to:

• Analyze website traffic

• Understand visitor behavior

• Improve website performance

• Evaluate marketing effectiveness

• Understand how visitors find our website

• Improve our products and services

Google processes information according to its applicable terms and privacy practices. Google provides users with privacy and advertising controls, including tools for limiting certain Analytics collection and advertising personalization.

We do not intend to transmit information to Google Analytics that Google prohibits customers from transmitting as personally identifiable information.

4. Meta Pixel

We use the Meta Pixel, provided by Meta Platforms, Inc., to measure website activity, evaluate advertising effectiveness, understand conversions, and improve our marketing.

Depending on your interactions, browser configuration, and privacy choices, the Meta Pixel may collect or receive information such as:

• Pages visited

• Website interactions

• Advertising interactions

• Browser and device information

• IP address

• Referral information

• Online identifiers

• Conversion events

Meta may process information received through the Meta Pixel in accordance with Meta's own terms and privacy practices.

5. GoHighLevel

We use GoHighLevel for customer relationship management, website forms, marketing automation, communications, lead management, appointment management, and related business functions.

Information submitted through certain forms or other interactions may be transmitted to or maintained within GoHighLevel.

This information may include:

• Name

• Email address

• Telephone number

• Business information

• Form responses

• Appointment information

• Communication history

• Lead source

• Marketing and campaign interaction information

• Website interaction information

• Other information you voluntarily submit

We may use this information to respond to inquiries, manage prospective and existing client relationships, provide requested services, and communicate with you as permitted by applicable law.

6. UENI

We use UENI in connection with the hosting, operation, management, and analytics of our website.

UENI and technologies supporting our website may process information concerning website visits, devices, browsers, interactions, and other technical or usage information necessary to operate, secure, maintain, and analyze the website.

7. Calendly

We use Calendly to facilitate appointment scheduling.

When you schedule an appointment, information collected may include your:

• Name

• Email address

• Telephone number, when requested

• Selected appointment date and time

• Responses to scheduling questions

• Other information you voluntarily provide

Please do not submit Social Security numbers, financial account information, medical records, or other highly sensitive information through general Calendly scheduling fields unless specifically instructed to use an appropriate secure process.

8. Insurance Technology Platforms

To provide insurance-related services, Manoah Consulting, including Manoah Risk Advisors, uses third-party insurance technology, quoting, comparative rating, distribution, and carrier-access platforms.

Our current platforms include Agentero, EZLynx, and First Connect.

When you request an insurance quote, application, coverage review, or related service, information may be transmitted to or processed through these platforms and, as appropriate, participating insurance carriers, wholesalers, brokers, managing general agents, underwriting organizations, and other authorized insurance-market participants.

Agentero

We may use Agentero to facilitate insurance quoting, carrier access, agency operations, or other insurance-related services.

Information processed through Agentero depends upon the insurance product requested and may include personal, household, property, vehicle, business, insurance, and underwriting information.

EZLynx

We may use EZLynx for insurance quoting, comparative rating, client information management, and related insurance functions.

Information necessary to obtain insurance quotes may be transmitted through EZLynx to participating insurance carriers and other authorized insurance-market participants.

First Connect

We may use First Connect to access insurance carriers, insurance products, quoting capabilities, and insurance distribution services.

Information necessary to evaluate, quote, place, or service coverage may be transmitted to First Connect and applicable participating insurers or authorized insurance-market participants.

Insurance carriers and certain other third parties may independently determine how they process information they receive and may maintain their own privacy policies and legal obligations.

9. How We Use Personal Information

We may use information we collect to:

• Operate, maintain, secure, and improve our Services

• Respond to inquiries

• Provide requested information

• Schedule appointments

• Provide consulting and advisory services

• Provide insurance quotes, coverage reviews, and related insurance services

• Communicate with clients and prospective clients

• Maintain customer and business relationships

• Provide customer service

• Process transactions

• Maintain appropriate business records

• Personalize user experiences

• Conduct website analytics

• Measure marketing effectiveness

• Conduct advertising and marketing activities

• Send newsletters, educational information, service announcements, and promotional communications where permitted

• Detect and prevent fraud, abuse, security incidents, and unlawful activity

• Protect our business, clients, users, and others

• Meet contractual, regulatory, licensing, tax, accounting, and legal obligations

• Establish, exercise, or defend legal claims

• Perform other purposes disclosed when information is collected or with your authorization

10. Email, Telephone, and Text Communications

If you provide us with your email address or telephone number, we may use that information to communicate regarding inquiries, appointments, quotes, requested services, transactions, or an existing business relationship.

Where permitted by law and based on any consent required by applicable law, we may also send marketing or promotional communications.

You may unsubscribe from marketing emails by using the unsubscribe mechanism contained in the communication.

If you have consented to receive marketing text messages, you may withdraw consent by following the opt-out instructions contained in the message, including replying STOP, where applicable.

Message and data rates may apply. Message frequency may vary.

Consent to receive marketing text messages is not a condition of purchasing products or services unless otherwise expressly disclosed and permitted by law.

Opting out of marketing communications does not necessarily prevent us from sending communications reasonably necessary to complete a requested transaction, provide a requested service, administer an existing relationship, or comply with law.

11. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business, provide requested products or services, or comply with legal requirements.

Recipients may include:

• Website hosting and technology providers

• Customer relationship management providers

• Analytics providers

• Advertising and marketing platforms

• Communications providers

• Appointment scheduling providers

• Payment processors

• Insurance carriers

• Insurance brokers and agencies

• Insurance wholesalers

• Managing general agents

• Comparative rating and quoting platforms

• Insurance technology providers

• Underwriting organizations

• Professional advisers, including attorneys, accountants, consultants, and auditors

• Vendors and contractors providing services on our behalf

• Government agencies, regulators, courts, and law enforcement when legally required

We may also disclose information in connection with a merger, acquisition, financing, restructuring, sale of assets, transfer of a business line, or similar business transaction.

We do not sell personal information for monetary consideration as part of our ordinary business operations.

Information shared with advertising and analytics platforms may, however, be treated as a "sale," "sharing," or targeted-advertising disclosure under certain state privacy laws even when no money is exchanged. Where such laws apply to us, we will provide the rights and opt-out mechanisms required by applicable law.

12. Payment Information

If we accept payments electronically, payment information may be processed directly by a third-party payment processor.

We do not intend to store complete payment card numbers or security codes through our general website systems.

Payment processors maintain their own privacy and information-security practices, and information submitted directly to a payment processor is also subject to that provider's applicable privacy policy and terms.

13. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and to:

• Provide requested products and services

• Maintain client and business records

• Meet insurance and regulatory requirements

• Satisfy contractual obligations

• Meet tax, accounting, and legal requirements

• Resolve disputes

• Prevent fraud and abuse

• Enforce agreements

• Establish, exercise, or defend legal claims

Retention periods vary according to the nature of the information, the relationship involved, and applicable legal and business requirements.

When information is no longer reasonably necessary, we may delete, de-identify, anonymize, or otherwise dispose of it consistent with applicable requirements.

14. Information Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, loss, or misuse.

No website, electronic communication, computer system, or method of electronic storage is completely secure. Accordingly, we cannot guarantee the absolute security of information.

Users should not transmit highly sensitive information through ordinary email, general contact forms, or other unsecured communication methods.

15. Privacy Choices and Rights

Depending upon your state or country of residence, applicable law, and whether Manoah Consulting meets the applicable statutory requirements, you may have rights concerning your personal information.

Those rights may include the ability to:

• Request access to certain personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Obtain a portable copy of certain information

• Opt out of certain targeted advertising

• Opt out of certain sales or sharing of personal information

• Opt out of certain profiling

• Withdraw consent when processing depends upon consent

• Appeal certain decisions concerning a privacy request

These rights are not absolute and may be subject to statutory eligibility requirements, exemptions, exceptions, identity verification, record-retention obligations, insurance regulations, and other legal limitations.

To submit a privacy request, email [email protected] with the subject line Privacy Request.

We may request information reasonably necessary to verify your identity and process your request.

We will not unlawfully discriminate against an individual for exercising an applicable privacy right.

16. Louisiana Residents

Louisiana law provides certain consumer privacy rights when the Louisiana Data Privacy Act applies to a business and its processing activities.

Where the Act applies to Manoah Consulting, eligible Louisiana consumers may exercise the rights provided by applicable Louisiana law, subject to statutory exceptions and limitations.

These may include rights concerning access, correction, deletion, data portability, targeted advertising, sale of personal data, and certain profiling activities.

A request may be submitted to [email protected] with the subject line Louisiana Privacy Request.

Nothing in this section is intended to represent that Manoah Consulting is subject to a statute when the statute's applicability requirements are not met.

17. Residents of Other States

Residents of California, Colorado, Connecticut, Texas, Virginia, and other states may have additional privacy rights if applicable state privacy laws apply to Manoah Consulting or the particular processing activity.

Where applicable, we will process qualifying requests in accordance with applicable law.

18. International Visitors

Manoah Consulting is based in the United States, and our Services are primarily directed toward individuals and organizations in the United States.

If you access our Services from outside the United States, information you provide may be transferred to, stored in, or processed in the United States or another jurisdiction in which our service providers operate.

Those jurisdictions may have privacy and data-protection laws different from the laws in your jurisdiction.

Where an applicable law imposes additional requirements concerning international data processing or transfers, we will address those requirements to the extent they apply to our operations.

19. Children's Privacy

Our website and general Services are not directed to children under the age of 13, and we do not knowingly collect personal information online directly from children under 13 without appropriate authorization.

Insurance transactions may legitimately require information concerning minor dependents, beneficiaries, household members, or insured persons. Such information should be submitted only by a parent, guardian, policyholder, applicant, or other person authorized to provide it and through the appropriate insurance process.

If you believe a child has improperly submitted personal information directly to us, please contact us.

20. Third-Party Websites and Services

Our Services may contain links to third-party websites, applications, insurance carriers, scheduling systems, quote platforms, payment services, social media platforms, or other resources.

When you leave our website or provide information directly to an independent third party, that third party's privacy policy and terms may govern its collection and use of your information.

We do not control and are not responsible for the privacy practices of independent third parties.

We encourage you to review the privacy policy of any third-party service before providing personal information.

21. Legal and Regulatory Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

• Comply with applicable law or regulation

• Respond to a subpoena, court order, warrant, or other lawful process

• Respond to an authorized governmental or regulatory request

• Satisfy insurance licensing or regulatory obligations

• Protect the rights, property, or safety of Manoah Consulting, our clients, users, or others

• Investigate suspected fraud, security incidents, or unlawful activity

• Enforce our contracts, policies, or legal rights

• Establish, exercise, or defend legal claims

22. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations, technology, vendors, products, services, legal requirements, or privacy practices.

When we update this Privacy Policy, we will revise the Last Updated date at the beginning of the policy.

When required by applicable law, we may provide additional notice of material changes.

We encourage users to review this Privacy Policy periodically.

23. Contact Us

Questions, concerns, or privacy requests may be directed to:

Manoah Consulting LLC

dba Manoah Risk Advisors

Website: www.manoahconsulting.com

Email: [email protected]

Phone: (817) 271-7766

Mail:

608 Clearview Pkwy

Metairie, Louisiana 70001